Shipping Policy

The standard shipping policy for EmotronDirect is that, when in stock, all products will ship within 1-2 days of the order being placed. Unless a different method is selected at checkout, all orders are shipped FedEx Ground. If a purchased product is not in-stock, the customer will be contacted by an EmotronDirect representative within one business day to notify them of lead times. When out of stock, certain products may also be drop-shipped to the customer from 3rd party manufacturers.

For questions relating to the stock status and lead times of specific products, please contact our shipping department:

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